When will my MOKSH purchase arrive?
You can expect your MOKSH piece to reach you within 4-6 weeks of placing an order.
How do you deliver my MOKSH purchase?
We work with internationally trusted logistic partners who specialize in shipping fine jewellery. You will always receive your order in a tamper proof envelope which can only be opened by destroying it. In case you believe your package has been tampered with, please make sure you immediately take a photograph of the same and get in touch with our customer service team on firstname.lastname@example.org.
As a brand based in India, do you ship internationally?
A. Yes, we ship to all prominent international destinations like the United States of America, United Kingdom, most countries in Europe, Kuwait, UAE, Qatar, Hongkong, Singapore, Canada and Australia.
B. If you’re based in a different location other than these, we recommend that you connect with our team at email@example.com WhatsApp us on +91 7506641718 for a better understanding of shipping procedures.
What methods of payment do you accept?
We accept payment via most major credit & debit cards through PayPal and bank transfers for your convenience. If you would like to process a bank transfer for your orders, please get in touch with us at firstname.lastname@example.org. or WhatsApp/Call us on +91 7506641718 for more information.
How much does shipping cost?
We offer free shipping across the world. Please note, there may be some areas that fall beyond the serviceable list in which case we will notify you of the shipping charges on a case-to-case basis. In the scenario, that your zip code isn't serviceable through our website, please contact us on email@example.com. and we will try and
get it to you!
Do I need to sign for my parcel?
Our trusted shipping partners require proof of delivery for all orders. This means that we are unable to authorize packages to be delivered without a signatory. Please ensure that you are available at the assigned delivery address at the time of parcel arrival. Shipping is done from our parent company TANVIRKUMAR & COMPANY.
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